FAQ | Austin Balcony Cleaning
FAQ

Questions, answered plainly.

Anything building-specific: ask directly.

The service

Most deep cleans run 2–4 hours depending on size, condition, and add-ons. See the duration for each package. When you book online, the right amount of time is allocated automatically based on your balcony’s size.

Detergents and degreasers, used at the manufacturer's label dilution. Safety Data Sheets for everything we use are available on request.

The method was designed around the restrictions buildings enforce: edges and drains are sealed with water barriers, and dirty water is captured and disposed of properly indoors. If your building requires written vendor approval, we provide our Certificate of Insurance and process documentation ahead of time.

Scope & pricing

Deep cleans start at $199 for compact balconies (up to 50 sq ft), $249 for standard (50–100 sq ft), and $399 for large (100–200 sq ft). Your exact quote is instant when you book online, and the final price is confirmed on-site before any work starts.

Balcony floor, railings, exterior balcony windows, and the exterior balcony door. Everything else is available as an add-on: furniture cleaning, heavy furniture moving, indoor windows, heavy stains, hard-water mineral removal, and junk removal. Small furniture is moved at no charge.

Yes. Recurring plans come with discounted pricing.

Booking & day-of

Use the booking page for an instant quote and appointment. Prefer to text? Send a photo of your balcony, your building name, and your unit number to 737-379-6783 and we’ll quote it from there.

Calls and texts 7am–9pm daily. Appointments are scheduled within your building's vendor hours.

No. As long as we can access the balcony, we're set. You, your property manager, or the front desk can help with that. We text before and after photos so you see the results.

We reschedule to the next available slot at no charge.

Insurance & photos

Yes. $1M general liability, $1M umbrella, hired and non-owned auto, and workers' comp. A Certificate of Insurance is available to you or your property manager on request.

A before/after set on every job, texted to you when the work is done. Never inside your unit, and we take care to keep faces, unit numbers, and identifying personal items out of frame. Photos may appear in our marketing unless you'd rather yours didn't; just say so.

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